Experience with handling confidential employee information.Motivate agents at all times and encourage them to always work there best.Develop agents to there maximum potential.Schedule one on ones with each agent to evaluate there individual numbers and what are the future action plans if necessary.Monitor calls to ensure they meet quality assurance standards and are providing exceptional customer service. Degetau A1 Bonneville Terrace, Caguas, Puerto Rico 00725 (787) 743-7525. Such as AHT, NR, ACW, Attendance ( adherence) etc. How many employees work at Atento De Puerto Rico Atento De Puerto Rico currently has 51-200. Lead group huddles with group statistics to point out what areas need improvement and in which areas they are doing great. Atento De Puerto Rico is headquartered in, Caguas, Puerto Rico.Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. The Great Place to Work Institute recognized Atento Puerto Rico as one of the best companies to work for in the. Monitor queue and track inbound calls.Take escalated calls my agents can't handle and be available when an agent appears to need assistance.Manage by walking around and being visible to answer questions.In charge of supervising customer service agents in terms of the overall quality of their work specifically in the Customer Service department.The data presented on this page does not represent the view of Atento Puerto Rico and its employees or that of Zippia.Ītento Puerto Rico may also be known as or be related to Atento De Puerto Rico, Atento Puerto Rico, Atento Puerto Rico Inc and Atento Puerto Rico, Inc.Call Center Supervisor, Dec 2011 ‐ Current Atento Inc, Caguas, PR None of the information on this page has been provided or approved by Atento Puerto Rico. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Both, PREPA and ATENTO will jointly be referred to. Si necesita artículos para su mascota o cuido puede contar con My Pet House. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. and resident of Caguas, Puerto Rico, by virtue of the Corporate Resolution dated. Nuestro atento equipo de trabajo se encarga de proveer un servicio de excelencia a todos nuestros clientes y sus queridas mascotas. Nearby cities include Caguas, Villa Blanca, Los. The Caguas time zone is Atlantic Standard Time which is 4 hours behind Coordinated Universal Time (UTC). Find directions to Caguas, browse local businesses, landmarks, get current traffic estimates, road conditions, and more. The employee data is based on information from people who have self-reported their past or current employments at Atento Puerto Rico. The City of Caguas is located in the State of Puerto Rico. Zippia gives an in-depth look into the details of Atento Puerto Rico, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Atento Puerto Rico.
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